(4.7 / 5)1821+ Ratings

My Norton Reviews

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Overall Rating

4.7
4 Reviews
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About My Norton

my.norton.com is a platform that offers a variety of cybersecurity products and services. Here are some of the key offerings:

  • Norton Antivirus: Provides real-time protection against viruses, malware, and other online threats.
  • Secure VPN: Helps protect private information like passwords and bank details when using public Wi-Fi.
  • Cloud Backup: Offers cloud storage to prevent data loss due to hard drive failures, stolen devices, and even ransomware.
  • Password Manager: Creates, stores, and manages all your passwords, credit card information, and other credentials in a secure way.
  • Parental Control: Helps protect your kids from online predators by showing you what your kids are doing online and identifying potential dangers before they become problems.
  • Dark Web Monitoring: Monitors the dark web and notifies you if your personal information is found.
  • LifeLock Identity Theft Protection: Monitors for use of your personal information, alerts you of potential threats, and helps fix identity theft issues.

These products and services are designed to provide comprehensive protection for your connected devices, online privacy, and identity. They offer multiple layers of protection against existing and emerging cyber threats.

My Norton Pros & Cons

Pros of my.norton.com:

  1. Comprehensive Protection: Offers a wide range of security tools including anti-malware, firewall, web protection, anti-phishing protection, VPN, password manager, parental controls, device optimization, and cloud backup.
  2. User-Friendly Interface: The online dashboard is intuitive and easy to navigate, providing clear status updates on system security and allowing users to schedule scans, set up automatic updates, and customize security settings.
  3. Real-Time Threat Protection: Utilizes AI and machine learning to monitor online threats, protecting against malware such as viruses, spyware, and ransomware.
  4. Isolation Mode: Allows users to visit potentially risky sites without harming their machine by rendering the web page on Norton’s server, stripping it of dangerous content.
  5. Good Customer Support: Norton offers excellent customer service, which is a significant advantage for users.

Cons of my.norton.com:

  1. Resource Consumption: Norton can be a resource hog, particularly with features like crypto mining, which may slow down system performance.
  2. Installation Issues: Some users have reported difficulties with the installation process, especially when purchased from third-party retailers.
  3. Overlapping Features: The various packages and features can be confusing for users trying to select the right level of protection.
  4. Cost: Norton can be expensive, especially for small businesses or individual users, with a yearly subscription costing $180.
  5. False Positives: There have been instances where the software flagged legitimate software or websites as potential threats, causing disruption and confusion.

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My Norton Customer Reviews (4)

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Noah Gough
Noah Gough
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Feb 11, 2023
Robert Fassbinder
Robert Fassbinder
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Feb 11, 2023
Don Lindsay
Don Lindsay
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Feb 10, 2023
Lelia Johnston
Lelia Johnston
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Feb 8, 2023

My Norton Customer’s Q&A

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My Norton Features and Benefits

Here are the key features and benefits of my.norton.com:

  • Real-time protection against viruses and malware.
  • Secure VPN for online privacy.
  • 100% virus protection promise.
  • Parental controls.
  • Dark Web Monitoring: Monitors the dark web and notifies if personal information is found.
  • Notification Optimization: Only notifies if the PC is under attack, protection is at risk, or a feature isn't being used.
  • Full-Screen Mode Detection: Detects when using full-screen mode and silences all but critical security alerts.
  • PC SafeCam: Alerts on attempts to access the webcam.
  • 50GB Cloud Backup: Automatic cloud backup for PCs.
  • Smart Firewall: Protects the device and its data.
  • Password Manager: Stores complex passwords, credit card information, and other credentials online safely and securely.
  • Anti-Phishing & Exploit Protection: Analyzes the security level of websites visited and blocks known fraudulent websites.
  • Device Security: Real-time protection for 3 devices against ransomware, viruses, spyware, malware, and other online threats.
  • Virus Protection Promise: Experts are available to help keep devices virus-free.

These features provide comprehensive protection for connected devices, online privacy, and identity. They offer multiple layers of protection against existing and emerging cyber threats.

My Norton Pricing

Norton offers various pricing plans for different products, including Norton 360 Premium and Norton 360 Deluxe. Here are the key details:

  • Norton 360 Premium:

    • First Year: $89.99
    • First Two Years: $179.99
    • Annual Renewal: $179.99 (savings compared to 2x annual renewal price)
    • Includes real-time threat protection, secure VPN, password manager, 100GB cloud backup, parental control, and SafeCam.
  • Norton 360 Deluxe:

    • First Year: $119.99
    • Includes advanced scam and malware protection, 50GB cloud backup, secure VPN, parental control, and Dark Web Monitoring.

For more detailed pricing and specific features, you can visit the Norton website at my.norton.com or check the provided sources.

About My.norton.com Payment Method?

The payment method for services on My.norton.com is primarily through credit/debit cards. Customers can update their card information by signing into their account. When a subscription is due for renewal, a notification is sent to update the credit card details if they are outdated. Users can edit existing card information or add a new card as needed. For certain regions like Japan, Korea, China, Hong Kong, and Taiwan, specific instructions are provided based on the order number format. If customers encounter issues while updating their card details, they are advised to check the accuracy of the information, try a different browser, or use a different credit/debit card. For further assistance, contacting Member Service & Support is recommended.

My Norton FAQs

FAQ

My Norton Alternatives

Here are the top 10 alternatives to my.norton.com:

  1. TotalAV: Best Norton alternative in 2024.
  2. BitDefender: Best price-to-value Norton substitute.
  3. NordVPN’s Threat Protection: Secure replacement for Norton.
  4. Surfshark Antivirus: All-rounded alternative to Norton.
  5. Avira Antivirus: Easy-to-use Norton antivirus substitute.
  6. Avg Antivirus: Free Antivirus & TuneUp apps for PC, Mac, Android.
  7. Quick Heal: Security Simplified.
  8. Kaspersky: Antivirus & Internet Security Software.
  9. McAfee: McAfee for Consumer and Business.
  10. K7 Antivirus: Online Defence System For Home & Enterprise.

These alternatives offer a variety of features and may suit different needs. It's recommended to explore each one to find the best fit. Remember, the best choice depends on individual needs and preferences.

FAQ

How To Open A My Norton Account?

To open an account on my.norton.com, follow these steps:

  1. Visit the official Norton website, my.norton.com.
  2. Click on Sign In.
  3. Choose Create an Account.
  4. Enter your email address.
  5. You can also create an account using your Apple ID or Google email.
  6. Follow the prompts to complete the account creation process.

Once the account is created, you can manage your subscription, extend protection to other devices, and access other features. Remember, always keep your login credentials secure.

FAQ

About My.norton.com Prices and Cost?

The prices and costs for products and services on My.norton.com vary depending on the subscription and service chosen. For example, Norton AntiVirus Plus is priced at $59.99 annually, with a promotional offer of $29.99 for the first year. Norton 360 Standard is typically $94.99 per year, with a discount to $39.99 for the first year. The Norton 360 Deluxe plan is $119.99 annually, with a first-year discount price of $49.99. For more comprehensive protection, Norton 360 with LifeLock Select is offered at $179.99 per year, with a promotional first-year price of $99.99. Additional services like Norton Secure VPN start from $4.99 per month, and other utilities like Norton Family and Norton Utilities Ultimate are available at $49.99 per year and $39.99 for the first year, respectively. Prices are subject to change, and customers are notified prior to billing..

FAQ

About My.norton.com Popular Products and Services?

Among the popular products and services offered on My.norton.com, customers frequently opt for Norton 360 plans, which include Norton 360 Standard, Norton 360 Deluxe, and Norton 360 with LifeLock Select. These plans provide comprehensive cybersecurity solutions, including antivirus protection, firewall, VPN, cloud backup, and identity theft protection. Other sought-after services include Norton Family, a parental control tool, and Norton Utilities Ultimate, which optimizes device performance. The Norton Secure VPN service is also popular for securing internet connections, especially on public Wi-Fi. These products and services are designed to offer protection against a wide range of online threats, ensuring users' digital safety and privacy.

FAQ

My.norton.com Return Policy?

The return policy at My.norton.com allows customers to cancel their subscription and request a refund if they change their mind or their needs change. This policy is applicable regardless of whether the purchase was made directly from Norton or through a third party like an app store or service provider. The shipping and handling costs are generally non-refundable, except in certain states and countries where these fees are refundable by law. For digital products, since there is no physical shipping involved, the shipping policy does not apply. Customers seeking to understand the specifics of the return policy or who need assistance with the process can contact Member Service & Support for help.

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